The National Social Security Office (NSSO) is doing their utmost to make the information available on this website accessible to all, in accordance with the Act of 19 July 2018 on the accessibility of websites and mobile applications of public administrations. Consult the full text of the Act of 19 July 2018 on the website of the Moniteur Belge (in French) (New window).
This accessibility statement applies to the website Student at work (New window).
Compliance status
Based on a simplified audit, we can conclude that the website partially complies with the European standard EN 301 549 on accessibility of IT-applications. Please consult the pdf with the full text of EN 301 549 standard on the ETSI website (.pdf-New window).
Full compliance can only be guaranteed after performing an in-depth audit.
For more information, please consult the report on the simplified audit of this website.
Non-accessible content
No errors were detected during the audit. Only an in-depth audit can determine whether this website is fully compliant.
Some pages on the site contain files (pdf, documents, videos, etc.) for which accessibility can’t be guaranteed with a simplified audit.
Proposed alternatives
There is currently no alternative for the non-accessible content. If you have any questions or problems to use a part of the content, please contact us.
Preparation of this accessibility statement
We have prepared the accessibility statement on the basis of:
- a critical analysis on the basis of norm EN 301 549
- manual checks
- the audit report
The audit took place on 30/11/2025.
Consult the report on the simplified audit of this website.
This statement was drawn up on 28/04/2023.
The last revision of this statement was done on 30/01/2026.
Improvement plan
We are constantly striving to improve the accessibility of our website. This is our action plan:
- correcting errors in the content: our editorial team is trained to correct content issues (such as insufficient contrast, missing image descriptions or incorrect title hierarchy) as soon as they are identified.
- resolving technical issues: technical issues discovered during our tests or reported by users are noted and addressed. We plan to implement these technical fixes at least once a year during our scheduled updates.
Contact details
Do you have questions or comments about the accessibility of this website? Please carry out the following steps in the order listed below:
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National Social Security Office (NSSO)
Address: Place Victor Horta 11, 1060 Brussels
Telephone: +32 2 509 59 59
You can also contact us by e-mail at contact@onss.fgov.be or fill in the contact form on the website of NSSO (in french) (New window). -
Complaints procedure
If you are not satisfied with the response or if you receive no reply, you can go through our complaints procedure on the contact form on the NSSO website (in french) (New window). -
Federal Ombudsman
If the response from the National Social Security Office (NSSO) is not satisfactory, please contact our federal ombudsman.
Address: Rue de Louvain 48 boite 6, 1000 Brussels
Telephone: 0800 999 61 (free number) or +32 2 289 27 27 (if you are calling from abroad)
E-mail: contact@federalombudsman.be
Website of the Federal Ombudsman (New window)