Chat with a staff member
On working days from 9 a.m. to 4.30 p.m
Contact us
- Tel : 02 509 59 59
What are cookies?
Cookies are small files that can be placed in the browser of your device when you visit a website. On your next visit, the website will be able to read the cookies that have been placed. The information contained in these cookies is necessary, or at least useful, for your visit to, or use of, the website.
Most cookies have an expiration date. 'Session cookies' are automatically deleted when you close your browser. 'Persistent cookies' are programmed to remain on your computer for a number of months. You can remove them manually at any time before they reach their expiration date.
Who are we?
The cookie information in this document was created by the National Social Security Office (NSSO).
If you have a question about our cookies, you can ask it by filling out the contact form available on the NSSO website (in French) (New window).
Do you have a complaint related to our cookies? Then please address it to:
- The data protection officer (DPO) of the NSSO at the following address: GDPR@onssrszlss.fgov.be, or
- The data protection authority (APD). You can find the APD contact data on the APD contact page (in French) (New window).
What does this cookie policy apply to?
The cookie information in this document applies to the website and application Student@work.
What type of cookies do we use and why?
Essential cookies
Our website and application need to place a number of technically essential cookies on your device in order to function properly. These cookies are placed automatically when you arrive on the site or application and cannot be refused.
| Name of the cookie | Expiration | Content | Purpose |
|---|---|---|---|
| [a-f0-9]{32} | Session end | Randomly generated string | Links the person who makes the request with the session |
| BIGipServer-SSB | Session end | Randomly generated string | Links the person who makes the request with the session |
| JSESSIONIDAPP004STUDCON | Session end | Randomly generated string | Links the person who makes the request with the session |
| PHPSESSID | Session end | Randomly generated string | Links the person who makes the request with the session |
Functional cookies
Functional cookies remember the choices you make in order for your visit to our website and application to run smoothly. If you want to use our website, you must not refuse them. However, we do not place these cookies unless you have confirmed your consent.
| Name of the cookie | Expiration | Content | Purpose |
|---|---|---|---|
| orejime | 3 months | JSON object | Remembers that you have clicked the consent button |
Optional cookies
Optional cookies are not essential for a smooth, basic user experience on our website. You can choose to accept one or more of these cookies. These cookies are for the website only.
Cookies for the chat functionality
These cookies support the website's chat functionality and chatbot. Among other things, they take care of the security and caching of the chat session, and save the session while you navigate between different pages of the site. The chat system we use is Vocalcom.
| Name of the cookie | Expiration | Content | Purpose |
|---|---|---|---|
| IDENT_USER_* | 12 months | Randomly generated string | Identifies the user of the chat function |
| pending-message | Session end | JSON object | Registers your preferences. The information is only used in your local browser and is not sent to the webserver. |
| ask-date | Session end | Date | Registers your preferences. The information is only used in your local browser and is not sent to the webserver. |
| expandedChat | 1 day | Boolean | Registers your preferences. The information is only used in your local browser and is not sent to the webserver. |
| vocalcom_login | Boolean | Registers your preferences. The information is only used in your local browser and is not sent to the webserver. |
How do you delete cookies?
Do you want to know which cookies have been placed on your device, or do you want to delete them? To do so, adjust your browser settings.
On the following pages, you can read how to detect cookies and delete them from your browser:
